When updates like this happen, teams are left asking practical questions: What needs to change? What can stay the same? And how can ITIL (Version 5) be used in a way that strengthens service delivery?
Bring Your Questions
Framework updates raise real questions, and this session is built to address them, as teams begin to understand what’s new and decide what to do with it, without adding noise, process overhead, or unnecessary disruption.
So bring your questions and get direct answers in an open forum.
Live Q&A With an ITIL Expert
Join the live webinar and take part in an interactive Q&A with ITIL expert Mike Vikdal from Auslyn Group. This is an opportunity to hear directly from someone who works closely with ITIL guidance and understands how it is interpreted and applied across different industries.
What’s Changed and How to Use It
During the webinar, we will walk through what ITIL (Version 5) is, what has changed from earlier versions, and what those changes mean as ITSM best practices continue to evolve. The goal is to provide context, clarity, and practical insight so teams can decide how to move forward with confidence.
Topics We Will Cover
What ITIL (Version 5) introduces
What has changed from earlier versions
What stays the same
What this means for ITSM best practices
What does this mean to existing certificate holders
Save Your Seat
Register now to reserve your spot in the webinar and join the conversation around ITIL (Version 5). Come ready with questions and leave with a clearer understanding of how this update fits into your service management strategy.
