Be more adaptive and promote a culture of collaboration with ITIL® Simulations presented by Flycast Partners and Auslyn Group.

Using experiential learning and a mature methodology, ITIL® Simulations are designed as a fast, cost-efficient way to increase productivity and strengthen ITIL 4 practices, ITSM tool integrations, and knowledge transfer among teams. 

These workshop sessions provide a dynamic environment where participants apply ITIL concepts in real-time, working through realistic, role-based scenarios. 

Access the full course agenda HERE. 

Led by ITIL-certified instructors and IT Service Management experts, our ITIL Simulations have assisted thousands of employees at all levels and in many business verticals to understand the value of ITSM best practices, processes, and tools within the context of the organization’s business and technology model.

Key Benefits:

• Clearly define roles and responsibilities
• Strategically align IT and the business goals
• Create shared energy for ITSM success
• Gain buy-in and commitment for ITSM programs
• Successfully implement best practice initiatives
• Collaborate in a more proactive manner
• Energize staff through accelerated learning
• Enable consistent processes and policies
• Become service-focused as opposed to technology-focused