Be more adaptive and promote a culture of collaboration with ITIL® Simulations presented by Flycast Partners and Auslyn Group.

Using experiential learning and a mature methodology, ITIL® Simulations are designed as a fast, cost-efficient way to increase productivity and strengthen ITIL® 4 practices, ITSM tool integrations, and knowledge transfer among teams. Normally delivered over 4 rounds, ITIL® Simulations are a high-impact way to accelerate knowledge of service management concepts and boost operational maturity.

Led by ITIL®-certified instructors and IT Service Management experts, our ITIL Simulations have assisted thousands of employees at all levels and in many business verticals understand the value of ITSM best practices, processes, and tools within the context of the organization’s business and technology model.

Key Benefits:

• Clearly define roles and responsibilities
• Strategically align IT and the business goals
• Create shared energy for ITSM success
• Gain buy-in and commitment for ITSM programs
• Successfully implement best practice initiatives
• Collaborate in a more proactive manner
• Energize staff through accelerated learning
• Enable consistent process and policies
• Become service focused as opposed to technology-focused

 The full agenda is available HERE.